Cancellations must be made within 24 hours from the date your order is received.
Returns must be received within 14 days of receipt. Items must be without wear and in original packaging as shipped. Initiate a return by filling out our contact form.
All engraved or custom pieces are final sale. Shipping charges will be deducted from any credits. All return shipments must be insured for the full dollar amount and shipped back via UPS or Fedex.
Foundrae will repair your pieces within one year of purchase at no additional cost to the customer. However, we reserve the right to determine normal wear and usage before making that call. Beyond the warranty date we would be happy to repair your Foundrae Jewelry for a charge.Request a repair by filling out our contact form.