How to Clean Your Jewelry
Wash with warm water and a drop of gentle dish soap. Use a soft brush or cloth, then dry thoroughly. For white gold, rhodium plating may fade over time and can be re-plated to restore brightness. Avoid chlorine which can weaken gold. Keep away from abrasive surfaces. Good for everyday wear but should be routinely cleaned. Store pieces separately to minimize scratching, especially softer 18k gold. Gold pieces can be polished by your local jeweler.
Gemstones
Cleaning: Clean with a soft cloth and warm, soapy water. Avoid ultrasonic cleaners and steam, especially for softer stones like turquoise, emerald, tourmaline, and morganite.
Care Cautions: Avoid exposure to harsh chemicals, prolonged sunlight, and sudden temperature changes, which can damage color and clarity. Store separately to avoid scratches.
Wear Recommendations: Remove gemstone jewelry before exercising, swimming, or handling household cleaners to preserve their brilliance over time.
To ensure the longevity of your piece, please refer to our Gemstone Care Guide for cleaning instructions and care tips by stone type.
Diamonds
Cleaning: Soak in warm water with mild dish soap, then gently brush with a soft toothbrush. Rinse and pat dry with a lint-free cloth.
Care Cautions: Even though diamonds are hard, their settings can loosen over time. It’s recommended to check prongs or bezels periodically.
Wear Recommendations: Diamond jewelry can be worn daily, but it’s best to take it off before any high-impact activity or contact with abrasive surfaces.
To ensure the longevity of your piece, please refer to our Gemstone Care Guide for cleaning instructions and care tips by stone type.
Opals
Cleaning: Wipe gently with a soft, damp cloth. Avoid any soaps, chemicals, or ultrasonic cleaners.
Care Cautions: Opals are sensitive to heat, dryness, and sudden temperature shifts. They can craze or crack if exposed to intense sunlight or very dry conditions.
Wear Recommendations: Best worn occasionally rather than daily. Store in a cool, dark place. Storing them with a bit of humidity can help prevent drying.
To ensure the longevity of your piece, please refer to our Gemstone Care Guide for cleaning instructions and care tips by stone type.
Ceramic
The biggest danger to ceramic is cracking due to the impact of dropping it on hard surfaces. Wrap ceramic jewelry in a soft cloth before storing to prevent the jewelry from sustaining chips or scratches from your other jewelry. If damage occurs, we will gladly repair the piece for you, feel free to email us at clientcare@foundrae.com or call us at clientcare@foundrae.com or call us at +1 (844)-731-0808.
What to Avoid
Apply makeup, perfume and hair spray before putting on jewelry, and do not wear your gold or enameled pieces in a swimming pool. Chlorine can damage gold, causing it to pit or become brittle. Gold pieces can be polished by your local jeweler.
Complimentary Cleaning and Polishing
Because our jewelry is meant to be worn in everyday routines and special occasions alike, we offer complimentary cleaning and polishing at each of our FoundRae retail store locations. Please visit one of our retail stores or contact us at clientcare@foundrae.com to arrange this service.
Repairs
If your FoundRae jewelry requires an alteration or repair, one of our Stylists will guide you through the process, assessing your unique request and recommending the appropriate service for your jewelry. Please visit one of our stores, submit your request via our contact form, or email us at clientcare@foundrae.com to begin.